Frequently Asked Questions
Are you a factory or trading company?
We are a factory first, and we are also a trading company that offers the service of sourcing goods and managing shipments.
How do you offer samples?
We offer free samples in a certain quantity and deliver within 7-10 days.
What is your delivery time?
Sample order: 7-10 working days. Mass order: 30-35 days after receiving the 30% deposit.
What is your payment term?
Payment shall be a 30% deposit by TT, with the balance against a copy of B/L, or L/C at sight.
What is your warranty policy?
We offer a 2-year warranty for this lamp.
Can you customize lights based on customer designs?
Yes, we provide professional OEM and ODM services with the support of dedicated research and development engineers.